P C wrote on 10-30-2018

Price Policy

We have been regular customers to this cafe for at least five years. Often having their full cooked breakfast, despite the fact my husband cannot eat mushrooms. Last week we asked if it was possible to swap his mushrooms for something of equal value. The owner said we could swap for anything without extra charge. Today we asked for exactly the same. It wasn't until paying we were told it would be an extra £1 which meant we were charged for mushrooms we HADN'T RECEIVED plus £1 for a small sausage. We should have been informed at the point of ordering and surely only charged for any difference. I suggest boycotting this establishment and going to somewhere that has clear policies and doesn't suddenly change it's prices at the point of payment.